1. After products arrive at the site, we provide full support from installation to operation, including on-site installation guidance, technical consultation and test data analysis.
2. We guarantee overall product quality and implement three guarantees (warranty, repair and replacement) for main units and accessories within one year.
3. Once receiving service requests from customers, we will respond within 2 hours. Service engineers will arrive on-site within 24 hours in the province and 48 hours outside the province.
4. Lifelong maintenance service is available for all our products.
5. We maintain a regular customer visit system to ensure timely and thorough communication with clients.
